Premium International Shipping: What to Expect

Your furniture doesn't ship in a standard box. Our packaging process mirrors techniques used by museums to transport priceless sculptures:

Custom Wooden Crates:

• Each piece is measured and a custom crate is built specifically for that item
• Reinforced wooden construction rated for international freight
• Internal bracing prevents any movement during transit

Multi-Layer Protection:

• Inner layer: Acid-free tissue to protect the surface
• Cushioning layer: 2-3 inches of closed-cell foam on all sides
• Corner protection: Reinforced foam blocks at all vulnerable points
• Climate wrap: Moisture barrier to protect from humidity changes

Fragile Handling Indicators:

• Shock sensors on crates for international shipments
• Tilt indicators to verify proper handling

Every shipment is fully insured at 110% of the purchase value:

Coverage Includes:

• Full replacement value for any transit damage
• No deductibles or hidden conditions
• Coverage from our workshop door to your home

Claims Process:

• In the rare event of damage, we handle the entire claims process
• You don't need to navigate insurance bureaucracy
• Replacement or repair decisions are made within 48 hours

The final delivery is handled by our premium global logistics partners:

Tracking & Updates:

• You'll receive a tracking number once your piece ships from Turkey
• Detailed updates at every transit point

Delivery Day (Door-to-Door / Curbside):

• Curbside Delivery: The carrier will unload the crate at your driveway or building entrance
• Secure Crating: Your piece arrives in a reinforced wooden crate for maximum protection
• Important: Drivers do not enter private residences or uncrate the furniture. Please have movers ready.

Production Time: 4-6 weeks standard

Shipping Methods:

• Global Freight: Transit times vary by region (1-6 weeks)
• All shipments are fully insured

Regions We Serve:

• United States & Canada
• Europe & UK
• Middle East
• Asia Pacific